A Trusted Business Partner
Strong governance is the foundation of how we operate. It shapes our decisions, defines our culture, and ensures we act with integrity in every interaction. From our leadership to our frontline teams, we are committed to upholding the highest standards of conduct – guided by our core values and foundational principles. This commitment builds trust with customers, partners, and communities, and reinforces our reputation as a responsible, ethical business.
Governance isn’t just about compliance – it’s about character. In every decision we make, we’re guided by integrity, transparency, and a deep respect for the people and communities we serve. That’s how we earn trust – and keep it.
Paul Kearney
Chief Legal and Compliance Officer
Leading with Integrity and Oversight
Our leadership sets the tone for ethical conduct and strong governance across the business. By modeling integrity, communicating expectations, and fostering a culture of accountability, they ensure our values are upheld in practice – not just in principle. We operate within a robust governance framework that ensures compliance with global standards, mitigates risk, and protects our people, assets, and reputation. This combination of ethical leadership and structured oversight builds trust with stakeholders and supports sustainable, responsible growth in every market we serve.
Speaking Up and Doing What’s Right
Across all levels of our company, we prioritize honesty and integrity to ensure a safe and ethical working environment. Our Speak Up platform empowers employees, customers, and stakeholders to report wrongdoing or risks through multiple channels – direct supervisors, HR, an anonymous hotline, or open-door access to management. We guarantee confidentiality and anonymity, and all reports are investigated promptly and thoroughly, often with external experts to ensure impartiality. This reinforces our culture of transparency, trust, and accountability.
Health, Safety, and Environmental Stewardship
Protecting people and the planet is a core part of how we operate. Our Zero Harm culture, Stop Work Authority, and Lifesaving Rules empower everyone to take responsibility for safety. We continuously improve our practices to reduce environmental impact and create a safe, sustainable workplace. These principles are embedded in our operations and essential to our long-term success.
Respecting Human Rights
We believe that dignity, fairness, and respect must guide every aspect of our operations. From fair labor practices to zero tolerance for forced or child labor, we work only with partners who share our values. We comply with all local and international laws and remain vigilant in preventing exploitation. Our commitment to human rights is unwavering – and central to how we do business.
Protecting Data and Digital Integrity
Trust also depends on how we manage information. We handle personal data lawfully and securely, with access limited to authorized personnel. Employees are informed of their rights, and consent is always respected. Cybersecurity is reinforced through regular training and strict protocols to minimize risk. These safeguards protect our people, our customers, and the integrity of our systems.
